Hanover Mobile

Manage your Hanover or Citizens account from the palm of your hand. Just sign in with your My Hanover Policy account, or create a new account directly within the app.

With Hanover Mobile, you'll have access to:

Policy information

View your policy number, policy period, deductible, and more
See your full policy, so you know your coverage
View your auto ID card (excluding MA)

Roadside and accident support

Quickly call roadside assistance and view the services provided
View step-by-step instructions in the event of an accident

Claims

File a claim directly from Hanover Mobile
File glass claims and schedule service directly with Safelite
View all of your recent claims information

Contact information

Get in touch with your insurance agent by phone or email
Contact our claim service team 24/7

Self-service account management

Use your fingerprint to automatically log into your account with Touch ID
Pay your bill
Update your profile and contact info
Enroll in or change your paperless settings

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California residents: View the information we collect and how we use it.

All products are underwritten by The Hanover Insurance Company or one of its insurance company subsidiaries or affiliates ("The Hanover"). Coverage may not be available in all jurisdictions and is subject to the company underwriting guidelines and the issued policy. This material is provided for informational purposes only and does not provide any coverage.