Hanover Small Commercial

2020 Small Business Risk Report

2020 is a year like no other. Independent agents play a critical role supporting small businesses as they re-open, rebuild and regain momentum in the marketplace. That’s why The Hanover is pleased to provide our 2020 Small Business Risk Report.

Developed in partnership with Forbes Insights, this report reveals the major themes, sentiments and feedback of small business owners as it relates to their insurance protection. The results show that small business owners are:

  • Taking more interest than ever in their business insurance policies
  • Recognizing that the quality of coverage is more important than price
  • Turning to the expertise of an independent agent to make more informed purchase decisions

In a time of great change, this report is relevant and informative, highlighting new opportunities for agents to better support and advise their small business clients.

About The Hanover
The Hanover is a leading property and casualty insurance company offering a broad portfolio of tailored coverage solutions for personal, commercial and specialty customers. The Hanover is a Fortune 1000® company, with nationally recognized claims service and proactive risk management expertise. The company's financial strength has earned it high marks from key industry analysts, including an "A" rating (Excellent) by A.M. Best Company.

About Forbes Insights
Forbes Insights is the strategic research and thought leadership practice of Forbes, a global media leader that champions success by celebrating those who have made it, and those who aspire to make it. By leveraging proprietary databases of senior-level executives in the Forbes community, Forbes Insights conducts research on a wide range of topics to position brands as thought leaders and drive stakeholder engagement. Research findings are delivered through a variety of digital, print and live executions, and amplified across Forbes' social and media platforms.

About this report
Forbes Insights surveyed U.S. small business owners throughout the country. In the survey, small business owners were asked about how they approach exposures to their businesses and how they consider the proper ways to protect their companies in today's evolving and challenging business environment. The survey was conducted by email, and was fielded in January 2020. The Hanover was not identified as a participant or sponsor of the survey.

Press contacts
Emily P. Trevallion

Abby M. Clark

All products are underwritten by The Hanover Insurance Company or one of its insurance company subsidiaries or affiliates (“The Hanover”). Coverage may not be available in all jurisdictions and is subject to the company underwriting guidelines and the issued policy. This material is provided for informational purposes only and does not provide any coverage.

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